This page explains how to request deletion of your KynNote account, what happens to your data when you do, and how long anything is kept afterward. Deletion is permanent — please review carefully before you start.
Developer: KynNote, Inc. — the developer listed on our App Store and Google Play Store pages. If you need help, contact support@kynnote.ai.
Account deletion is handled by the KynNote support team. Follow the steps below and we'll process your request within 7 business days.
Send a message to support@kynnote.ai from the email address registered on your KynNote account.
Subject: Delete my account. This routes your request to the privacy team automatically.
Full name on the account, registered email or phone number, and the reason for deletion (optional).
When your deletion is processed, we permanently remove the following from KynNote's production systems within 30 days:
Here's what happens, and when:
| Data type | Removed within | Why kept longer |
|---|---|---|
| Account & profile | Immediately | Deactivated at request, purged in 30 days |
| Contacts, notes, cards | 30 days | Grace window to recover if requested by mistake |
| Encrypted backups | 90 days | Rolling backup cycle |
| Support conversations | 2 years | Quality & auditing |
| Billing & invoices | 7 years | Required by tax and accounting law |
| Anonymized analytics | Indefinite | Cannot be linked back to you |